Overview
At peakfancy.store, we strive to ensure that our customers are satisfied with their kitchen accessories. If you are not completely happy with your purchase, we are here to help! Below is our Refund and Returns Policy.
Refund and Returns Policy
Our refund and returns policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:
• It must be unused and in the original packaging.
• It must be in the same condition that you received it.
• It must be returned within 30 days of the purchase date.
Non-Returnable Items
Several types of goods are exempt from being returned, including:
• Perishable goods such as food, flowers, or plants.
• Personal care items like brushes or utensils.
• Opened and used products, including kitchenware.
• Hazardous materials or flammable liquids and gases.
Refunds
Once your return is received and inspected, we will send you an email notification about the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
Late or Missing Refunds
If you haven’t received your refund after 10-14 business days, please contact your bank or credit card company as there may be a delay before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at info@peakfancy.com
.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please send us an email at info@peakfancy.com
and we will guide you through the process.
Shipping Returns
To return your product, please mail it to:
peakfancy.store Kitchen Accessories
Machester,United Kingdom
• You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.funds and returns.